Questions? Email us at info@thepond.ca – it’s the fastest way to reach us.

Coaching Standards: Our clinics maintain a 9 to 12 player coach ratio, allowing our coaches to provide strong attention to detail, individualized correction, and high quality skill development for every player.

Program Full? Still complete your online registration. Your child will be added to the waitlist, and we will contact you if a spot opens or the program expands.

Program Requirements: Participants must meet the age and skill level listed. If not, and without prior written approval, we will transfer the registration to a suitable program.

Progression: At The Burlington Pond, we don’t hold players back. If your child is ready for a higher-level clinic mid-session, we will move them—pending instructor approval.

E​valuation Policy: Please be aware that the first session date serves as an evaluation or the first session date player attends (late registrations). Following evaluations, if our Pond Coaches determine that your child may be better suited for another clinic, we will promptly notify you via email. Your child may also be moved to another group time as deemed appropriate. Thank you for your understanding

Respectful Communication Policy​: We​ are committed to a positive, respectful environment for all staff.​ Please communicate respectfully with our coaches​, staff and administrative team at all times.​ Aggressive or inappropriate behaviour in person, by email, or online will not be tolerated.​ We​ are here to support your child’s development and appreciate your cooperation.