The Burlington Pond requires 72 hours prior to cancellation for all bookings (private lessons, rentals and parties) The Burlington Pond reserves the right to bill the customer the full amount of the booking if cancellation is made without sufficient notice. All refunds will be issued as a credit on account towards any future registrations or bookings at The Burlington Pond. Registrations include clinics, rentals, parties, private lessons and camps. Credits on account are valid for 6 months from withdrawal date.
*League Players Only Refunds will only be issued once a replacement player has been placed on a team. In other words, the amount of the refund will be based on the total number of games paid for by the replacement player, not the total number of games played by the withdrawing player.
All refunds will be issued as a credit towards any future registrations or bookings at The Burlington Pond and must be used within a 6 month period.
All registrations will be subject to a 13% HST Fee and a 4% Administration Fee.